🏰 Payment Information 🦇

At Dornqiva™, we want checkout to be clear, straightforward, and secure.

This page explains the payment methods available for purchases made through our online store and provides important information about payment processing, billing, and transaction security.

 1. Transaction Currency

All prices and transactions on Dornqiva™ are processed in:

United States Dollars (USD)

If your bank account or payment method uses another currency, your bank, card issuer, or payment provider may convert the transaction into your local currency.

Any currency conversion rate or related fee is determined by your financial institution or payment provider and is not controlled by Dornqiva™.

💳 2. Paying with PayPal

If PayPal is available during checkout, you may select it as your payment method.

After choosing PayPal, you will be directed to PayPal’s payment interface to complete your transaction.

Depending on the options made available by PayPal in your region, you may be able to complete payment by:

• Signing in to your PayPal account

• Using an eligible debit or credit card through PayPal

• Using another payment option offered directly by PayPal

The payment process is handled through PayPal’s own system.

You should review all order and payment details before confirming the transaction.

💳 3. Credit & Debit Card Payments

Dornqiva™ may accept major credit and debit cards supported by our checkout system.

Available card options will be displayed during checkout before you place your order.

When paying by card:

• Enter the required billing and payment information carefully

• Make sure the cardholder information is accurate

• Confirm that your billing address matches the information associated with your card where required

• Review the final order amount before submitting payment

Card availability may vary depending on your location, card issuer, and the payment services available through our checkout system.

⚙️ 4. Payment Processing

Payment transactions are processed through authorized third-party payment service providers.

Dornqiva™ does not directly store the full payment card details that you submit through the payment provider’s secure checkout system.

Payment authorization is generally handled by the relevant card network, issuing bank, PayPal, or other applicable payment provider.

A successful order confirmation does not override any later payment reversal, payment-provider review, or authorization issue that may occur through the financial institution involved in the transaction.

🔒 5. Payment Authorization

Your bank, card issuer, or payment provider may approve or decline a transaction based on its own security and authorization procedures.

A payment may be declined for reasons including:

• Incorrect card details

• Billing information mismatch

• Insufficient available funds

• Card restrictions

• Bank security checks

• International transaction restrictions

• Payment-provider verification requirements

If your payment is declined, please review the information entered and try again where appropriate.

If the issue continues, you may need to contact your bank, card issuer, PayPal, or other relevant payment provider.

📜 6. Billing Information

Please make sure the billing information entered during checkout is complete and accurate.

Depending on your payment method, incorrect billing information may result in:

• Payment failure

• Delayed authorization

• Additional verification

• Order-processing delays

If you believe you entered incorrect information after placing your order, contact us as soon as possible at:

service@dornqiva.com

We will review your request where possible, although certain payment information may not be editable after a transaction has already been processed.

🛡️ 7. Payment Security

Protecting customer transaction information is important to Dornqiva™.

Payments are handled through the secure systems of the payment providers available through our checkout.

Sensitive payment information is processed by the relevant payment service provider rather than being manually collected by our customer service team.

For your security, please do not send full credit card numbers, CVV security codes, passwords, or other sensitive payment credentials to us by email, phone message, or other customer support communications.

📜 8. Order Confirmation

After a payment has been successfully submitted and your order has been accepted, you should receive an order confirmation using the contact information provided during checkout.

Please review your confirmation carefully, including:

• Product details

• Order quantity

• Shipping information

• Billing information

• Amount paid

If you notice an error, contact us as soon as possible.

⏳ 9. Payment Pending or Under Review

In some cases, a transaction may remain pending while the payment provider or financial institution completes its authorization or verification process.

If your payment is still pending, order processing may not begin until payment has been successfully confirmed.

Processing time for Dornqiva™ orders begins after payment confirmation and follows the timelines stated in our Shipping Policy.

⚠️ 10. Duplicate or Unexpected Charges

If you believe you have been charged more than once for the same order or notice a payment amount that does not match your confirmed purchase, please contact us at:

service@dornqiva.com

Please provide:

• Your order number

• The email address used for the order

• The transaction date

• A description of the issue

Do not send complete card numbers or other sensitive banking credentials.

We will review the available order records and assist with the next appropriate step.

🏺 11. Refunds to the Original Payment Method

Where a refund is approved under our Return & Refund Policy, the refund will be issued using the applicable refund method described in that policy.

Eligible Dornqiva™ products are subject to our 180-day return window.

Refund eligibility, processing requirements, and refund timing are governed by our published Return & Refund Policy.

💬 12. Payment Questions

If you have questions regarding:

• Order payment status

• Billing information

• Duplicate transactions

• Refund payment status

• General checkout issues

you may contact Dornqiva™ customer support at:

service@dornqiva.com

For issues involving card authorization, card limits, banking restrictions, or account-specific payment decisions, you may also need to contact your bank, card issuer, PayPal, or other relevant payment provider directly.

🌹 Company Information 🏰

For payment or order-related assistance, please contact service@dornqiva.com during our listed business hours.